HOST FAMILY GUIDELINES
When you are hosting
an exchange student or visitor, you become
an ambassador of our beautiful country.
Malaysia has a lot to offer and show the
world what Malaysian really means.
families are kind, hospitable, and do not
need to be reminded of their responsibilities
and commitments. However, we have set the
following guidelines for all host families
to adhere to, as we also set guidelines
for the exchange student or visitor, in
order to make the best homestay experience
for both parties.
host family is required to avoid treating
the exchange student or visitor as a
tenant, but make the student or visitor
feel welcome and be tolerant of the
student's foreign customs and habits.
Nevertheless a host family must be always
understanding, and patient toward the
exchange student or visitor.
During the exchange student or visitor
stay, the host family is required to
show the exchange student or visitor
how to get to places of interest such
as schools, community centre, attractions
and the use of public transportation.
The exchange student or visitor must
be provided with a nice clean private
room with basic furniture such us:
Comfortable bed (includes linen, duvet
cover, blanket and two pillows)
3.2. Alarm clock/radio
3.3 A window and good air ventilation
with fan or air-condition
3.4. Work desk with chair and desk
lamp with sufficient lighting
3.5. Closet and a mirror
day the host family must provide nutritious
meals mostly home made. The meals
especially dinner should be served
in family gathering and exchange student
or visitor must feel welcome to the
table at all times. Healthy snacks
need to be accessible to the exchange
student or visitor.
Only one student or visitor is allowed
per room, unless there is a special
request by the homestay applicant
for sharing accommodation.
Host family must make sure that the
student has a quiet environment as
well as quiet time to sleep and rest.
Under no circumstances the host family
must neither accept nor request any
favors such as house cleaning, shopping,
moving or lifting heavy items, gardening,
baby sitting, etc…
The host family is not allowed to
lend or offer any type of vehicle
to the student or visitor even they
have the International lisence.
As you should carry insurance for
passengers in your car, you should
also have sufficient home and liability
insurance in place. Titan Planet Homestay
does not assume any responsibilities
for any injuries suffered by the student
or visitor while in the host family
If any physical or verbal abuse occurs,
the exchange student or visitor will
be removed from the home immediately.
The incident will be reported to the
police, and legal actions taken. (Applies
to both the host family and exchange
student & visitor)
If the host family has any concerns
that cannot discuss directly with
the exchange student or visitor, please
contact your Titan Planet representative
as soon as possible.
Host family must never keep the exchange
student or visitor waiting outside
the home. To avoid such situation
a spare key can be helpful or alternative.
A homestay minors or young student
must not be left home without the
host family supervision.
If homestay exchange student or visitor
will accompany host family on holidays,
outings, or trips, host family must
pay for accommodation and food. The
student or visitor must pay for his
or her own travel arrangements, admission
tickets, or personal expenses. If
the exchange student or visitor will
not join the host family, he or she
must not be left alone. Alternate
homestay arrangements must be made
and approved by a Titan Planet representative.
An increasing number of International
exchange students visiting Malaysia
have disabilities such as blindness
or being in a wheelchair, please let
us know in your application if you
or your family is capable of hosting
an exchange student with any type
Homestay families should not allow
exchange students or visitors to have
long distance call. Best, if host
family can provide Internet via a
modem through a long distance ISP
(Internet service provider). Alternative,
a reverse charge call, please inform
International exchange student or
visitor the rate of call charged per
minute apply to whichever country
he wish to made. Titan Planet Homestay
will not assume any responsibility
regarding long distance charges.
The host family should do the laundry
for exchange students, or familiarize
them with the use of washer and dryer
so they can do their own laundry.
To qualified as a host family. Upon
a successful inspection and interview
by Titan Planet Homestay representative
to visit and meet up with host family
home and family members. This inspection
will conduct once a year or necessary
for more visits. This is to ensure
host family keeps to the standard
of their commitment and responsibility.
Host family must explain to exchange
student or visitor how to evacuate
the home in case of an emergency.
All members of the family must be
willing to accept and host an exchange
student or visitor. Please make sure
that all members of your family agree
and not just going along with the
idea of hosting an exchange student
or visitor for fun. It is such a wonderful
experience, but must be welcomed by
everyone in your household including
While the exchange student or visitor
may be invited to attend religious
services, the family should not apply
any pressure to attend. The family
should learn about the student or
guest belief and culture and respect
them. The family should be always
being willing to direct the student
to his religion's place of worship
if required. Host family must always
respect the religious beliefs of the
student or guest.
Titan Planet Homestay reserves the
right to move the exchange student
or visitor with reason. The family
will be immediately refunding the
payment to Titan Planet Homestay.
Please note moving a student or visitor
does not mean termination of homestay
Should a host family like to terminate
homestay occupancy, reservation, or
provider agreement, the host family
must give the Titan Planet Homestay
a minimum of two weeks up to one month
time to find alternate homestay arrangements.
Termination of homestay provider agreement
can happen in case of breach of homestay
agreement or host family guidelines
Titan Planet Homestay neither guarantees
nor promise occupancy to the host
family. Titan Planet Homestay placement
is based on request and application
family can accept reservations from
other agencies, but cannot accept
another student or booking for the
same time when Titan Planet Homestay
has a student booking or occupied
room at the host family home.
Host family should not have any discrimination
against exchange student or visitor.
As a user of this website and our
company services, as a potential host
family, you must agree to our privacy
policy and if your receive any information
or material from us regarding homestay
placement, the information and materials
provided to you will stay confidential
and that it will be only be used for
purpose of making a decision regarding
accepting or rejecting a homestay
families who wish to be recruited by Titan
Planet Homestay must agree and comply with
the above host family guidelines. Thank
you for your time and we look forward to
working with you. Please do not forget to
fill out the Host Family Application Form
and send your application to us..
The Homestay coordinator
must be notified if the exchange student
or visitor is having difficulty with change
in behavior patterns, eating habits, change
in sleeping patterns or any thing that may
These are based on
past experiences and intended as suggestions
only. Please inform the exchange student
or visitor of these things in the first
few days with you. (Family routines, where
snacks are kept, show them a few things
in the kitchen, the do's and don'ts with
your personal things). Arrangement for use
of the phone should be discussed in advance
(i.e. long distance call and/or lengthy
of calls, payment of phone bill).
We recommend that
house rules be written clearly and posted
on the exchange student bedroom door in
order to ensure a mutual understanding of
meal times, laundry schedules, deadline
times for incoming phone calls in the evening,
time limits for bathroom use, etc. Please
keep in mind that they are teenager and
that rules are hard for any teenage student
It is preferable that
no exchange student or visitor moves during
the school term. However, if either the
student or the homestay host feels it is
necessary to change homestay, the matter
must be referred to the Homestay Coordinator.
In the sole opinion of the Homestay Coordinator,
if concerns cannot be resolve, the exchange
student will be placed in a different homestay
immediately with no advance notice or obligation.
Removal will result in the immediate termination
of this Agreement and any obligation of
the Homestay Services.
All families are expected
to provide a welcoming and secure environment.
The Homestay Coordinator has a right to
move the exchange student or visitor immediately.
Homestay Coordinator reserves the right
to terminate the family's participation
in the program.
It is expected that
most homestay will be occupy in anytime.
However, begin in March, International School
Summer Holiday breaks from July till August
and year end will be the peak season. Length
of stay will be from a few days, 1 to 2
weeks, few months, one year or other.
If the family takes a holiday during the
student or visitor exchange period, the
exchange student or visitor would be expected
to pay for travel and personal expenses
and the host family pay for accommodations
and food. If the exchange student does not
choose to accompany the family on such holidays,
a temporary homestay arrangement must be
made and approved by the Homestay Coordinator.
as Malaysian Host Family